Dear Valued Customer:
We are open for business and still serving clients, but we wanted to share an update based on the current circumstances due to the coronavirus pandemic.
The impact on our ability to provide our usual services has been minimal, however, the majority of our office staff is working remotely. As a result, please bear with us if your order takes a little longer, if you are unable to immediately reach the customer service representative you are seeking, if a product from a 3rd party vendor is temporarily unavailable, or if you are asked to provide legible documents that are fully completed for forwarding to the government. We are doing our best to navigate through any limitations, so please know our team is working extremely hard to make sure your needs are met.
To make doing business with us easier, some of the positive changes you might experience:
As always, please continue to reach out if you need anything. You can still place orders through our website or by email. We are available by phone from 9AM to 5PM ET through a temporary phone number: (302) 467-2478. In the event we miss your call, please leave a message and we will ensure a team member reaches out to you.
We will keep you updated if any changes occur such as governmental delays or closures during this evolving situation.
Our relationships with our loyal clients are what keep us all dedicated because we know you depend on us. Thank you for your patience and understanding during this challenging and unprecedented time.
We hope you and your loved ones remain safe and well.